| Customization: | Available |
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| After-sales Service: | Available |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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01 WHY CHOOSE MENGKWA?
1) Mechanical and electric parts of machines for our machines are from famous brands with reliable and stable quality .
2) Machine structures and applicant parts are heavy duty type .
3) Technologies of machines are developing to be much more energy saving and higher production output .
4) Engineers for installation and training are both available in China and abroad .
5) Our after service is available in 24hours by team group to every customer .
6) Our machines reach to 54 countries all over the world since 1996 .
02 TERMS OF PAYMENT
30% deposit and 70% balance before shipment after machine testing approved by customer .
03 PACKING AND LOADING
Safe packing for container loading OR heavy duty iron frame fixing OR wood cases packages .
04 AFTER-SALE SERVICE
1) 24 hours technical support by email, call, video.
2) Warranty for one year after 12 months of shipment.
3) Installation and commissioning engineer will provide the tech long machine, and machine operation of the buyer's personnel on-site training, troubleshooting and machine maintenance. The factory offers free installation training for a week the company engineers, beyond a week, the salaries borne by the customer engineer the factory.
| FAQ |
| 1.Q:What is the machine warranty? A:one year. |
| 2.Q:What is the production time while placing order? A:About 30 days |
| 3.Q:What is the delivery time? A:Within 30 days after get the payment. |
| 4.Q:Can your company handle shipping for customers? A:Yes.(Please provide us your requested seaport and we can check the shipping charge and arrange shipping for your order) |
| 5.Q:Does the packing strong? A:Yes, of course! All of our export packing is with strong wooden pallets, all are confirmed to export packing standard. |
| 6.Q:How about after-sales service process? A:When your machine has problem, contact your sales and we will solve your problem as soon as possible. |
| 7.Q:Are you manufacturer? A:Yes, we are manufacturer with about 20-year experience and profession. |
| 8.Q:Do you have stock product to sell? A:Actually our machine need 20-30 days to manufacture, and there are many orders from China and foreign countries, so we need custom one for you, and your order will be highly attention to manufacture. |
| 9.Q:Do you inspect the finished products? A:Yes, we have QC department, they will inspect the machine before shipping, to ensure there is nothing problem of the machine . |
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